133 search results
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Backdating Improvement · Under Review
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Reporting Across Multiple Time Zones · Acknowleged
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Report and Filter Use Case by Case Reasons · Acknowleged
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Have the ability to recover deleted evaluations or Archive
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Order of Operation in Coaching 2.0
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Workload Mapping using zendesk group assignment · Acknowleged
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Chrome Extension - Logout button disabled · Acknowleged
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Unify format of value field in answers' feedback in evaluations · Acknowleged
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archive vs deleting workloads · Completed
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Enable more filter options for leave pages · Under Review
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Workload export functionality · Acknowleged
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No Future dates on Date fields · Acknowleged
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Ability to cascade features/metrics/leave from the group level, or from one team to another clone metrics · Acknowleged
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Retroactively make changes to agent workflow · Acknowleged
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All tries score is blended in reports, while export has only the last try · Acknowleged
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Changes to schedule analysis report · Acknowleged
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Add a 'No Grouping' settings option to the Workstream Analysis · Under Review
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A report to list all agents that have NOT be evaluated within a given time frame · Acknowleged
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Export options · Acknowleged
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Rename metrics in Scenarios to be consistent with other screens · Acknowleged