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  1. Confidence coefficient  ·  Acknowleged

  2. Increase the Roster Filters option  ·  Acknowleged

  3. Security: Send email notification to Super_Admin when an export is made  ·  Acknowleged

  4. Ability to clone KPIs and campaigns through sites  ·  Acknowleged

  5. Karma Points assigned to specific evaluations  ·  Acknowleged

  6. Enter Leave on Real Time screens  ·  Acknowleged

  7. Ability to grant multiple roles to a user  ·  Deferred

  8. Scorecard Question results for Calibrations  ·  Acknowleged

  9. Making adding a comment when skipping an interaction optional  ·  Completed

  10. Improved error messaging in FTP logs  ·  Acknowleged

  11. Create Custom Reports to be Sent out via Email on a Desired Schedule  ·  Acknowleged

  12. Downloadable Mean % Error by workstream  ·  Acknowleged

  13. Collapse rows in Work Summary  ·  Acknowleged

  14. View Employee ID field in the Edit User section and in the Manage Users table  ·  Acknowleged

  15. Web trends through each module  ·  Deferred

  16. Improve Roster Filters - Who is not available  ·  Acknowleged

  17. Remove the 15000 limitation from the Workstream Interaction Search report  ·  Started

  18. Ability to coach within Playvox for analysts  ·  Acknowleged

  19. Option to edit Reviews after then have been submitted  ·  Completed

  20. date filter in new reporting  ·  Completed

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