Settings and activity

5 results found

1. Central To Do List

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   Acknowleged  ·  0 comments  ·  Platform » Other  ·  Delete…  ·  Admin →
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   AdminLucho Molina (Head of Platform, Product, Playvox) supported this idea  ·  July 27, 2022

2. Set call duration between two times, for example between 30-360 seconds if we want to target shorter calls but weed out voicemail

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   Under Review  ·  5 comments  ·  Quality » Filters  ·  Delete…  ·  Admin →
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   AdminLucho Molina (Head of Platform, Product, Playvox) commented  ·  March 23, 2022  ·  Edit…  ·  Delete…

   Unless I'm not understanding this correctly, I believe this is possible by combining two filters: duration > 30 AND duration < 360.

   Which integration are you using?

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3. Filter announcements by agent name

   1 vote

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   Acknowleged  ·  0 comments  ·  Platform » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   AdminLucho Molina (Head of Platform, Product, Playvox) shared this idea  ·  March 09, 2022

4. Improve notifications

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   Acknowleged  ·  3 comments  ·  Platform » Notifications  ·  Delete…  ·  Admin →
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   AdminLucho Molina (Head of Platform, Product, Playvox) supported this idea  ·  March 09, 2022
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   AdminLucho Molina (Head of Platform, Product, Playvox) commented  ·  March 09, 2022  ·  Edit…  ·  Delete…

   Have a search bar when clicking on Notifications in order to be able to search by key words or Agents name

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5. Alert when disputes are started

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   Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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   AdminLucho Molina (Head of Platform, Product, Playvox) shared this idea  ·  December 10, 2021