Skip to content

Settings and activity

5 results found

  1. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Acknowleged  ·  1 comment  ·  Platform » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Lucho Molina supported this idea  · 
  2. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  5 comments  ·  Quality » Filters  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Lucho Molina commented  · 

    Unless I'm not understanding this correctly, I believe this is possible by combining two filters: duration > 30 AND duration < 360.

    Which integration are you using?

  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Acknowleged  ·  0 comments  ·  Community » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Lucho Molina shared this idea  · 
  4. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Exciting News: Your Idea in Action!

    Your fantastic idea to enhance our notification center is now being put into action. Your input is shaping our product, and we can't wait for you to experience the enhancements firsthand! 🚀

    Karina from Product

    Lucho Molina supported this idea  · 
    An error occurred while saving the comment
    Lucho Molina commented  · 

    Have a search bar when clicking on Notifications in order to be able to search by key words or Agents name

  5. 19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Prioritized  ·  4 comments  ·  Quality » Disputes  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Lucho Molina commented  · 

    My company is trying out Disputes for the first time and I noticed that as a super admin, I'm not alerted when disputes are started. It would be great to have a feature where I'm alerted given we don't have the auto assignment of analysts turned on and it's manual assignment of the case owner's manager as part of our process. Would also be cool if there was a way to auto assign the case owner's manager using the Case Info tab from Salesforce - that would help with the extra step of assigning the manager to review. My hope is that these features would help with efficiency and making sure that disputes are reviewed in a timely manner/none get missed!

    Lucho Molina supported this idea  ·