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Settings and activity

72 results found

  1. Multiple selection when filtering evaluations by scorecard custom field

    1 vote

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    0 comments  ·  Quality » Evaluations  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  2. Select multiple angents in the agent report and multiple teams in the team report

    3 votes

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    Acknowleged  ·  0 comments  ·  Quality » Reports  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  3. New Report Tab update missing some of the basics

    7 votes

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    Acknowleged  ·  0 comments  ·  Quality » Reports  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  4. Optional comment section under each feedback option

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Scorecards  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  5. Workload on an analyst level provides agent info

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Workloads  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  6. Auto update of a scorecard through all of the sites

    2 votes

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    Benedikta Mažeikaitė shared this idea  · 

  7. Edit scorecards post publishing

    4 votes

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    Benedikta Mažeikaitė supported this idea  · 

  8. feedback options to minus points

    2 votes

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    Benedikta Mažeikaitė shared this idea  · 

  9. Ability to archive custom field or a selection in it

    1 vote

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    Benedikta Mažeikaitė shared this idea  · 

  10. Sending announcements by roles

    2 votes

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    Acknowleged  ·  0 comments  ·  Community » Other  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  11. Community feed wall posts with style

    4 votes

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    Acknowleged  ·  1 comment  ·  Community » Other  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  12. ability to select several teams in reporting

    1 vote

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    Acknowleged  ·  0 comments  ·  Performance » Reports  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  13. Community feed wall posts for certain teams

    1 vote

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    Acknowleged  ·  0 comments  ·  Community » Other  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  14. delete announcements

    5 votes

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    0 comments  ·  Community » Other  ·  Admin →
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    Prioritized  ·  AdminKarina Ceron V (Product manager, Playvox) responded

    Exciting news! 🎉 Your idea is moving forward!

    A feature to delete an announcement is now officially on our 2025 roadmap.

    We’re thrilled to bring your vision to life and deeply value your contribution.

    Stay tuned for updates as we make it happen! 😊

    Karina from Product

    Benedikta Mažeikaitė supported this idea  · 

  15. emoji

    1 vote

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    Acknowleged  ·  0 comments  ·  Community » Other  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  16. Ability to use Toolbar one question lev (e.g., thick, color, font size etc., especially insert link and upload files).

    4 votes

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    Acknowleged  ·  2 comments  ·  Quality » Scorecards  ·  Admin →
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    Benedikta Mažeikaitė commented  · 

    Our team would benefit from that too, Our quality leads would like to share screenshots of process map after every question instead of at the end of evaluation

    Benedikta Mažeikaitė supported this idea  · 

  17. All actions log

    5 votes

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    Acknowleged  ·  2 comments  ·  Platform » Audit Log  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  18. Test answer reporting

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Courses  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  19. View/enroll/delete roles

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Other  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  20. Quiz duration

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Activities  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 
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