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Settings and activity

72 results found

  1. Ability for administrator to log in as / impersonate an agent

    20 votes

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    Prioritized  ·  0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  2. Create System Event Log Capturing all system updates

    7 votes

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    Started  ·  3 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  3. Ability to clone KPIs and campaigns through sites

    1 vote

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    Acknowleged  ·  0 comments  ·  Performance » KPI's  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  4. Score Breakdown in Evaluation Notification

    8 votes

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    Acknowleged  ·  1 comment  ·  Quality » Evaluations  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  5. Evaluations increase or decrease based on QA score

    10 votes

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    Acknowleged  ·  1 comment  ·  Quality » Workloads  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  6. Permission for a different role to sign evaluations

    9 votes

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    Acknowleged  ·  3 comments  ·  Quality » Evaluations  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  7. Evaluate the Analyst Dispute feature

    25 votes

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    Acknowleged  ·  5 comments  ·  Quality » Disputes  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  8. Give feedback per activity (satisfaction survey)

    5 votes

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    Acknowleged  ·  0 comments  ·  Learning » Other  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  9. Organise Manager section by skills / be able to filter courses.

    3 votes

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    Acknowleged  ·  0 comments  ·  Learning » Other  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  10. Embedding Videos on Lessons/Courses.

    3 votes

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    Acknowleged  ·  0 comments  ·  Learning » Learning Path  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  11. varied questions in quiz

    2 votes

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    Acknowleged  ·  0 comments  ·  Learning » Activities  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 

  12. Possibility for each trainee to see their result in the context of the whole group

    2 votes

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    Acknowleged  ·  0 comments  ·  Learning » Reports  ·  Admin →
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    Benedikta Mažeikaitė supported this idea  · 
    Benedikta Mažeikaitė shared this idea  · 

  13. hyperlink deactivates once PDF is uploaded

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Activities  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  14. Total time spent on video

    2 votes

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    Acknowleged  ·  0 comments  ·  Learning » Reports  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  15. All tries score is blended in reports, while export has only the last try

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Reports  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  16. Add how many times question was skipped in new activity report

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Reports  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  17. mask identities in learning reporting

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Reports  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  18. Allow to zoom in the slides icon

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Activities  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  19. Increase the limit of slides size in learning module

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Activities  ·  Admin →
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    Benedikta Mažeikaitė shared this idea  · 

  20. Upload PDF as an answer in quiz

    1 vote

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    Acknowleged  ·  0 comments  ·  Learning » Activities  ·  Admin →
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