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Settings and activity

13 results found

  1. Include “numerator“ (0-12, 13-24, etc.) in the “agent”, “analyst“, “scorecard“ and “team“ tabs of the Reports option.

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Reports  ·  Admin →
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    Bárbara Bitcheriene shared this idea  · 

  2. Provide a filter in reports where it is possible to segregate evaluations by grade or QA range (100%, 90% to 100%, etc.).

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    Bárbara Bitcheriene shared this idea  · 

  3. Extra workload: Function so that the analyst can generate extra loads for himself

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Workloads  ·  Admin →
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    Bárbara Bitcheriene shared this idea  · 

  4. Delete comments in evaluations

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Evaluations  ·  Admin →
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    Bárbara Bitcheriene shared this idea  · 

  5. Show Evaluation info inside Dispute

    11 votes

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    Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Admin →
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    Bárbara Bitcheriene commented  · 

    Disputes: it would be nice to be able to keep all the disputes handled within the screen. The suggestion is to show on the dispute screen a history of how the evaluation was previously with previous scores and feedback.

    Bárbara Bitcheriene supported this idea  · 

  6. Scorecards: reports for tags

    1 vote

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    Bárbara Bitcheriene shared this idea  · 

  7. Reviews: does not deliver reports on offenders

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    Acknowleged  ·  0 comments  ·  Quality » Other  ·  Admin →
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    Bárbara Bitcheriene shared this idea  · 

  8. Scorecards: lack of option to attach images to criteria comments.

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    Bárbara Bitcheriene shared this idea  · 

  9. Confidence coefficient

    1 vote

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    Bárbara Bitcheriene shared this idea  · 

  10. Disputes: it does not generate general reports

    1 vote

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    Bárbara Bitcheriene shared this idea  · 

  11. Workloads: justify non-evaluation for a period

    1 vote

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    Bárbara Bitcheriene shared this idea  · 

  12. Reports: monthly comparative error recurrence

    2 votes

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    Bárbara Bitcheriene shared this idea  · 

  13. Workloads: problems

    1 vote

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    Bárbara Bitcheriene shared this idea  ·