Settings and activity

11 results found

1. Ability to set the days of the week (ex. M - F) when workloads will run

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   Acknowleged  ·  2 comments  ·  Quality » Workloads  ·  Delete…  ·  Admin →
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   Snita Kitchatorn commented  ·  Oct 20, 2022  ·  Edit…  ·  Delete…

   It would be great if we have the option for the workload to be assigned by some specific days of the week (e.g., every Monday, Wednesday and Friday) because now we need to create separate workloads for them and it is time-consuming to manage them.

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   Snita Kitchatorn supported this idea  ·  Oct 20, 2022

2. Permission for team members to see the team's evaluations without being a Team Leader

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   Acknowleged  ·  0 comments  ·  Quality » Settings  ·  Delete…  ·  Admin →
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   Snita Kitchatorn shared this idea  ·  Sep 6, 2022

3. Ability to save "Reviews" of evaluations as drafts before sending the review.

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   Planned  ·  0 comments  ·  Quality » Evaluations  ·  Delete…  ·  Admin →
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   Snita Kitchatorn supported this idea  ·  Sep 6, 2022

4. Improve the sign container of evaluations

   12 votes

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   Acknowleged  ·  6 comments  ·  Quality » Evaluations  ·  Delete…  ·  Admin →
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   Snita Kitchatorn supported this idea  ·  Sep 6, 2022

5. Blind Audits

   8 votes

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   Snita Kitchatorn supported this idea  ·  Sep 6, 2022

6. Custom field topic/question filter selection

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   Snita Kitchatorn shared this idea  ·  Aug 31, 2022

7. Cloudtalk integration for Quality Assessment

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   Snita Kitchatorn shared this idea  ·  Jul 28, 2022

8. Pull reports on evaluation time, average time, time per analyst.

   10 votes

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   Snita Kitchatorn supported this idea  ·  Jun 27, 2022

9. Sync users without changing their name or anything else in account info

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   Under Review  ·  0 comments  ·  Integrations » Existing  ·  Delete…  ·  Admin →
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   Snita Kitchatorn supported this idea  ·  Jun 20, 2022

10. HelpDesk Integration

    3 votes

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    Snita Kitchatorn shared this idea  ·  May 5, 2022

11. Workload progress bar color

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    Acknowleged  ·  0 comments  ·  Quality » Workloads  ·  Delete…  ·  Admin →
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    Snita Kitchatorn shared this idea  ·  Mar 16, 2022