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20 results found

  1. Make it easier to open Disputes

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Disputes  ·  Admin →
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    Sarah Cullerton shared this idea  · 

  2. Historical Performance Metrics

    5 votes

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    Planned  ·  1 comment  ·  Performance » Campaigns  ·  Admin →
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    Sarah Cullerton supported this idea  · 
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    Sarah Cullerton commented  · 

    Would LOVE this. We have goals that change each quarter as our volume is highly seasonal. Right now we have to have a new campaign every quarter and it is very clunky for all types of users.

  3. Central To Do List

    3 votes

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    Acknowleged  ·  0 comments  ·  Platform » Other  ·  Admin →
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    Sarah Cullerton shared this idea  · 

  4. Roles Management customization tag

    6 votes

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    Started  ·  1 comment  ·  Platform » Roles Management/Permissions  ·  Admin →
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    Sarah Cullerton supported this idea  · 

  5. Make saving/updating UX consistent

    2 votes

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    Acknowleged  ·  0 comments  ·  Platform » Other  ·  Admin →
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    Sarah Cullerton supported this idea  · 

  6. Dispute add time frame for arbitrator to review

    11 votes

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    Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Admin →
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    Sarah Cullerton supported this idea  · 

  7. Alert when disputes are started

    10 votes

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    Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Admin →
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    Sarah Cullerton supported this idea  · 

  8. Connect Coaching to Disputes

    7 votes

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    Acknowleged  ·  0 comments  ·  Quality » Disputes  ·  Admin →
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    Sarah Cullerton supported this idea  · 

  9. Show Evaluation info inside Dispute

    8 votes

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    Acknowleged  ·  0 comments  ·  Quality » Disputes  ·  Admin →
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    Sarah Cullerton supported this idea  · 

  10. Use different term than "Rejected"

    6 votes

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    Acknowleged  ·  3 comments  ·  Quality » Disputes  ·  Admin →
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    Sarah Cullerton supported this idea  · 

  11. Improve Data Management page

    1 vote

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    Acknowleged  ·  0 comments  ·  Performance » Data Management  ·  Admin →
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    Sarah Cullerton shared this idea  · 

  12. Data information in FTP Log

    1 vote

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    Acknowleged  ·  0 comments  ·  Performance » Data Management  ·  Admin →
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    Sarah Cullerton shared this idea  · 

  13. Improved error messaging in FTP logs

    1 vote

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    Acknowleged  ·  0 comments  ·  Performance » Data Management  ·  Admin →
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    Sarah Cullerton shared this idea  · 

  14. Sort campaigns alphabetically

    3 votes

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    Acknowleged  ·  0 comments  ·  Performance » Campaigns  ·  Admin →
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  15. Permission to be able to allow Coaches to see the Coaching Satisfaction rating that their team is leaving for them

    2 votes

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    Acknowleged  ·  0 comments  ·  Coaching » Settings  ·  Admin →
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    Sarah Cullerton shared this idea  · 

  16. Ability to have agents request coachings/add to coachings in addition to the notes after a coaching is posted

    6 votes

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    Acknowleged  ·  0 comments  ·  Coaching » Other  ·  Admin →
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  17. The ability to assign a learning course from a coaching session with a deadline.

    7 votes

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    Under Review  ·  0 comments  ·  Coaching » Coaching Form  ·  Admin →
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  18. Ability to add more than one template to a coaching session

    4 votes

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    Started  ·  0 comments  ·  Coaching » Coaching Form  ·  Admin →
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  19. Make end date for coaching session optional for certain coaching types

    5 votes

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    Acknowleged  ·  0 comments  ·  Coaching » Coaching Form  ·  Admin →
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  20. Being able to edit the layout of the feedback

    3 votes

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    Started  ·  0 comments  ·  Coaching » Coaching Form  ·  Admin →
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