Settings and activity

29 results found

1. Ability to edit Participation list for Calibration

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   Acknowleged  ·  3 comments  ·  Quality » Calibrations  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Nov 15, 2024
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   Alexandra commented  ·  Jan 17, 2024  ·  Edit…  ·  Delete…

   Asking for a way to edit the list of participants on a calibration, so it can be adjusted while a calibration is going on. Please see attachment.

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2. Increase Number of Participants

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   Alexandra supported this idea  ·  Nov 15, 2024
   Alexandra shared this idea  ·  Oct 10, 2023

3. Calibration score based on complete evaluations in a calibration session

   11 votes

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   Under Review  ·  3 comments  ·  Quality » Calibrations  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Nov 15, 2024

4. Sending notifications about expiring calibrations via Email

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   Alexandra supported this idea  ·  Nov 15, 2024

5. Calibration Export Option

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   Alexandra supported this idea  ·  Nov 15, 2024

6. Ability to Create Quality Forms (Scorecard) Without Scores

   9 votes

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   Alexandra supported this idea  ·  Nov 15, 2024

7. Customizable Weekly & Monthly Start Dates

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   1 comment  ·  Community » Settings  ·  Delete…  ·  Admin →
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   Acknowleged  ·  AdminKarina Ceron V (Product manager, Playvox) responded

   Hi there!

   Thank you for sharing your ideas with us! 

   Rest assured that your idea will be carefully evaluated alongside others. 

   If it gains traction among our user community through votes, it could significantly influence our development roadmap.

   Thanks for being a valuable part of our community.

   Karina from Product

   Alexandra shared this idea  ·  Apr 24, 2024

8. Custom Fields on Coaching Export

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   0 comments  ·  Coaching » Reports  ·  Delete…  ·  Admin →
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   Alexandra shared this idea  ·  Mar 19, 2024

9. Group Update Email Notifications

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   Alexandra shared this idea  ·  Dec 1, 2023

10. Add Coaching Form Name to Coaching Export

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    Planned  ·  0 comments  ·  Coaching » Reports  ·  Delete…  ·  Admin →
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    Alexandra shared this idea  ·  Oct 4, 2023

11. New Learning Reporting: Add Learning Skills to Reports

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    Acknowleged  ·  0 comments  ·  Learning » Reports  ·  Delete…  ·  Admin →
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    Alexandra shared this idea  ·  Sep 1, 2023

12. Automated Workflows: Karma Notifications

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    0 comments  ·  Platform » Other  ·  Delete…  ·  Admin →
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    Acknowleged  ·  AdminKarina Ceron V (Product manager, Playvox) responded

    Hi there!

    Thank you for sharing your valuable ideas with us! 

    We appreciate your input and believe that every idea contributes to making Playvox even better.

    We at the Product Team regularly assess and prioritize features based on user feedback. Rest assured that your idea will be carefully evaluated alongside others. If it gains traction among our user community through votes, it could significantly influence our development roadmap.

    Thanks for being a valuable part of our community.

    Karina from Product

    Alexandra shared this idea  ·  Aug 24, 2023

13. NA Option with Points

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    Acknowleged  ·  0 comments  ·  Quality » Scorecards  ·  Delete…  ·  Admin →
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    Alexandra shared this idea  ·  Aug 17, 2023

14. Automated Workflow: Karma Points

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    Alexandra shared this idea  ·  Aug 9, 2023

15. Ability to exclude users from a Quality Workload

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    Alexandra shared this idea  ·  Jul 28, 2023

16. Coaching Sign Time & Date on Export

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    Alexandra shared this idea  ·  Jun 8, 2023

17. De-Select All on Quality Coaching

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    Alexandra shared this idea  ·  Jun 6, 2023

18. Turn Disputes on by Platform

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    Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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    Alexandra shared this idea  ·  Jun 1, 2023

19. Order of Operation in Coaching 2.0

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    Alexandra shared this idea  ·  Jun 1, 2023

20. Agent Quality Dashboard

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    Acknowleged  ·  0 comments  ·  Performance » Reports  ·  Delete…  ·  Admin →
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    Alexandra shared this idea  ·  May 19, 2023