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Settings and activity

29 results found

  1. Schedule tasks with predetermined start/end times, recurrence, and set number of assignees selected from a pool of people

    1 vote

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    0 comments  ·  Workforce Management » Scheduling  ·  Admin →
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    Acknowleged  ·  AdminAnonymous (Admin, Playvox) responded

    Thank you for taking the time to bring this feature request to Playvox.


    A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses.

     

    Regards, 

    The Playvox Team

    Tibi Duka-kispal shared this idea  · 

  2. Scheduled user profile changes should be effective on the date entered, not at the start of the roster

    1 vote

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    0 comments  ·  Workforce Management » Scheduling  ·  Admin →
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    Acknowleged  ·  AdminAnonymous (Admin, Playvox) responded

    Thank you for taking the time to bring this feature request to Playvox.


    A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses.

     

    Regards, 

    The Playvox Team

    Tibi Duka-kispal shared this idea  · 

  3. Create System Event Log Capturing all system updates

    6 votes

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    Started  ·  2 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  4. Ability for administrator to log in as / impersonate an agent

    15 votes

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    Prioritized  ·  0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  5. WFM Mobile App - For Leave and Schedule Requests

    9 votes

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    1 comment  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  6. Provision Users In OKTA

    3 votes

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    0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  7. Save Filters on Leave Request Search

    8 votes

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    0 comments  ·  Workforce Management » Leave Management  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  8. Simplify Help Center log in and open to all users

    1 vote

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    0 comments  ·  Workforce Management » Others  ·  Admin →
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    Tibi Duka-kispal shared this idea  · 

  9. Show details about scheduled updates in user profile

    1 vote

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    0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal shared this idea  · 

  10. Bulk User Imports - Scheduling User Profile Changes

    2 votes

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    0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  11. User Profile: Timezone by City Not Country When Typing

    3 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  12. Ability to import or manually update agent Leave allocations (ie. Annual Leave)

    6 votes

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    1 comment  ·  Workforce Management » Leave Management  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  13. Bulk Update User Profile Settings from User Mgmt Page

    4 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Others  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  14. Create a log in button on the OKTA time out screen allows you to log in

    2 votes

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    0 comments  ·  Workforce Management » Others  ·  Admin →
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  15. Export roster timeline view to a spreadsheet

    1 vote

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    0 comments  ·  Workforce Management » Reporting  ·  Admin →
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    Tibi Duka-kispal shared this idea  · 

  16. Reinstate shift after leave is removed from roster

    17 votes

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    0 comments  ·  Workforce Management » Leave Management  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  17. Add hours to Special Days, to be able to configure partial day holidays

    1 vote

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    0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal shared this idea  · 

  18. Leave thresholds: Consider the ability to create leave thresholds using a % of available FTE for a day

    8 votes

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    0 comments  ·  Workforce Management » Leave Management  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 

  19. Add custom fields to user profiles

    2 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal shared this idea  · 

  20. Alert me if there are active user profiles that are not configured properly

    5 votes

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    0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Tibi Duka-kispal supported this idea  · 
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