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Settings and activity

9 results found

  1. "Connect" questions from different scorecards for a combined reporting

    3 votes

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    Acknowleged  ·  1 comment  ·  Quality » Reports  ·  Admin →
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    david lee commented  · 

    maybe we could have a question bank from where we could chose the questions to use in a scorecard, therefore question 1 could be consistent across scorecards A, B &C

  2. Toggle between daily, weekly, monthly views

    3 votes

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    Acknowleged  ·  1 comment  ·  Quality » Reports  ·  Admin →
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    david lee commented  · 

    we should be able to see quality over flexible timescale

  3. Secondary Assessor by outcome

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Scorecards  ·  Admin →
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  4. Agent performance by question group, not just section

    2 votes

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    david lee commented  · 

    just add the "group" type to the scorecard overview report as an extra column when downloading would be a start

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    david lee commented  · 

    better reporting here would be really useful especially for regulatory outcome which can be tracked across multiple questions in a group

    david lee supported this idea  · 

  5. excel naming convention

    1 vote

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  6. dashboard edits

    3 votes

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  7. edit notifications

    2 votes

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    Acknowleged  ·  0 comments  ·  Quality » Automations  ·  Admin →
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    david lee shared this idea  · 

  8. varied questions in quiz

    2 votes

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    Acknowleged  ·  0 comments  ·  Learning » Activities  ·  Admin →
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  9. Number of attempts shown

    2 votes

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    david lee shared this idea  ·