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Settings and activity

6 results found

  1. Improve Reviews function under Quality: Format feedback and comments

    1 vote

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    Acknowleged  ·  2 comments  ·  Quality » Evaluations  ·  Admin →
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    Swati.Dubey (Swati Dubey) commented  · 

    Can we have workload case assignment under reviews?

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    Swati.Dubey (Swati Dubey) commented  · 

    Also there is no option for the analyst to comment on the review. Can we please add that like how agents can comment on the analyst evaluation.

  2. Have an CTA in the feedback

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Evaluations  ·  Admin →
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    Swati.Dubey (Swati Dubey) shared this idea  · 

  3. Disputes: N/A option in the dispute validity in addition to accept and reject

    2 votes

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    Swati.Dubey (Swati Dubey) shared this idea  · 

  4. An option to delay evaluation prescheduled release date.

    1 vote

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    Swati.Dubey (Swati Dubey) shared this idea  · 

  5. Scorecard dynamic questions

    14 votes

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    Swati.Dubey (Swati Dubey) supported this idea  · 

  6. Ability to set a fixed number in a workload to analyst's distribution.

    13 votes

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    Started  ·  0 comments  ·  Quality » Workloads  ·  Admin →
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    Swati.Dubey (Swati Dubey) supported this idea  ·