Settings and activity

5 results found

1. Workload connected to multiple filters

   28 votes

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   Started  ·  2 comments  ·  Quality » Workloads  ·  Delete…  ·  Admin →
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   Graziela Paula Dos Santos commented  ·  Jan 10, 2023  ·  Edit…  ·  Delete…

   Permitir generar cargas de trabajo con más de un INTERACTION FILTER (Ejemplo que un mismo analista pueda tener cargas de trabajo de casos y de llamados

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   Graziela Paula Dos Santos supported this idea  ·  Dec 13, 2022

2. Workstream Grouping to make filtering in reports easier.

   2 votes

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   Planned  ·  0 comments  ·  Workforce Management » System Configuration  ·  Delete…  ·  Admin →
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   Graziela Paula Dos Santos supported this idea  ·  Jan 10, 2023

3. Who's Away Section on Dashboard

   6 votes

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   Acknowleged  ·  0 comments  ·  Workforce Management » Dashboard  ·  Delete…  ·  Admin →
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   Graziela Paula Dos Santos supported this idea  ·  Jan 10, 2023

4. Create Custom Filters

   5 votes

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   Acknowleged  ·  0 comments  ·  Quality » Filters  ·  Delete…  ·  Admin →
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   Graziela Paula Dos Santos supported this idea  ·  Dec 13, 2022

5. Quality filter visibility by user role

   3 votes

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   Acknowleged  ·  0 comments  ·  Quality » Filters  ·  Delete…  ·  Admin →
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   Graziela Paula Dos Santos supported this idea  ·  Dec 13, 2022