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Settings and activity

4 results found

  1. Calendar: Ability to set a threshold for a time period not a full day

    4 votes

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    Planned  ·  1 comment  ·  Workforce Management » Leave Management  ·  Admin →
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    AdminTristan (Product Manager - Workactivity & Connectors, Playvox) commented  · 

    This will be looked into after we deliver the ability to set leave thresholds by hours.

  2. Display 'Leave Allowance' on the Agent dashboard

    4 votes

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    Prioritized  ·  2 comments  ·  Workforce Management » Leave Management  ·  Admin →
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    AdminTristan (Product Manager - Workactivity & Connectors, Playvox) commented  · 

    Hey Nikki,
    The system currently does not have a means for users to configure a "Leave Allowance" for agents. As such we cannot display "Leave Allowance" data.
    The only exception to this is if a customer is integrated with Bamboo or Workday, in which we do have the data, and display this in the Summary on the My Leave page. See the screenshot attached.
    For non-HRIS integrated customers, we'd have to create a Leave Allowance or LeaveBalance feature, which a user would need to configure and align with their HRIS tool or policies.
    Please correct me if I'm misunderstanding the idea.

  3. Bulk Update User Profile Settings from User Mgmt Page

    4 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Others  ·  Admin →
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    AdminTristan (Product Manager - Workactivity & Connectors, Playvox) supported this idea  · 

  4. Dark Mode

    7 votes

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    Acknowleged  ·  1 comment  ·  Platform » Look and Feel  ·  Admin →
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    AdminTristan (Product Manager - Workactivity & Connectors, Playvox) supported this idea  ·