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Settings and activity

5 results found

  1. Display an error message if I attempt to select a status when I have no valid Shifts.

    2 votes

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    Prioritized  ·  0 comments  ·  Workforce Management » Connectors  ·  Admin →
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    Kristen Clifford supported this idea  · 

  2. Allow agents to select/change their status in Slack

    4 votes

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    Prioritized  ·  0 comments  ·  Workforce Management » Connectors  ·  Admin →
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    Kristen Clifford supported this idea  · 

  3. Slack reminders for agents to notify them 5 minutes before a task change

    6 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Connectors  ·  Admin →
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    Kristen Clifford supported this idea  · 

  4. Widget Notification on Changes to Schedule

    3 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Connectors  ·  Admin →
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  5. Ability for Agents to add a description when they choose a job code in the Zendesk widget

    1 vote

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    Acknowleged  ·  0 comments  ·  Workforce Management » Connectors  ·  Admin →
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    Kristen Clifford shared this idea  ·