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Settings and activity

6 results found

  1. Events: Ability to Create an Event to Cover a Requirement

    3 votes

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    Under Review  ·  0 comments  ·  Workforce Management » Scheduling  ·  Admin →
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    Samantha supported this idea  · 

  2. Shift Swap Agent Offer Visibility

    3 votes

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    1 comment  ·  Workforce Management » Scheduling  ·  Admin →
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    Acknowleged  ·  Anonymous responded

    Thank you for taking the time to bring this feature request to Playvox. 


    A Product Owner will review the request for potential inclusion within the backlog / roadmap. 

    Updates will be provided as the feature progresses. 


    Regards, 

    The Playvox Team

    Samantha supported this idea  · 

  3. Approved shift swap details

    5 votes

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    Started  ·  0 comments  ·  Workforce Management » Scheduling  ·  Admin →
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    Samantha supported this idea  · 

  4. Slack notifications regarding next scheduled task/break

    1 vote

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    Acknowleged  ·  0 comments  ·  Workforce Management » Connectors  ·  Admin →
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    Samantha shared this idea  · 

  5. Ability for Agents to request a VTO (Voluntary Time Off)

    10 votes

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    Acknowleged  ·  1 comment  ·  Workforce Management » Scheduling  ·  Admin →
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    Samantha supported this idea  · 

  6. Add Time Off - outside of 15 minute intervals

    6 votes

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    Under Review  ·  1 comment  ·  Workforce Management » Leave Management  ·  Admin →
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    Samantha supported this idea  ·