Settings and activity

13 results found

1. Calendar: Ability to set a threshold for a time period not a full day

   4 votes

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   Planned  ·  1 comment  ·  Workforce Management » Leave Management  ·  Delete…  ·  Admin →
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   Renz supported this idea  ·  Sep 13, 2023

2. Enable more filter options for leave pages

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   1 comment  ·  Workforce Management » Leave Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTristan (Product Manager - Workactivity & Connectors, Playvox) responded

   Need to know more.  What filter options are sought after? 

   Renz supported this idea  ·  Sep 13, 2023

3. Leave thresholds: Consider the ability to create leave thresholds using a % of available FTE for a day

   8 votes

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   0 comments  ·  Workforce Management » Leave Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminTristan (Product Manager - Workactivity & Connectors, Playvox) responded

   This will be delivered after we deliver the ability to set leave thresholds by hours.

   Renz supported this idea  ·  Sep 13, 2023

4. Reinstate shift after leave is removed from roster

   17 votes

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   0 comments  ·  Workforce Management » Leave Management  ·  Delete…  ·  Admin →
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   Started  ·  AdminTristan (Product Manager - Workactivity & Connectors, Playvox) responded

   We have prioritised a feature titled "generate shift when leave is cancelled and a shift did not exist prior to leave request".   We will be looking to deliver this early next year.

   Renz supported this idea  ·  Sep 13, 2023

5. Leave Request | Change the Leave Type When in Submitted or Approved Status

   3 votes

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   0 comments  ·  Workforce Management » Leave Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTristan (Product Manager - Workactivity & Connectors, Playvox) responded

   Requires more general discovery around "Modifying approved leave"

   Renz supported this idea  ·  Sep 13, 2023

6. Combine both SMA and seasonal forecasting into one

   7 votes

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   Acknowleged  ·  0 comments  ·  Workforce Management » Forecasting  ·  Delete…  ·  Admin →
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   Renz supported this idea  ·  Aug 22, 2023

7. Incoming activity notification

   2 votes

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   0 comments  ·  Workforce Management » Others  ·  Delete…  ·  Admin →
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   Acknowleged  ·  AdminAnonymous (Admin, Playvox) responded

   
   

   Renz shared this idea  ·  Aug 8, 2023

8. Opt in Hours Available Timeslot

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   2 votes

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   0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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   Prioritized  ·  AdminAnonymous (Admin, Playvox) responded

   This item is being prioritised for development.

   
   

   We are beginning planning and will provide further updates as we understand when this item can be actioned. 

   Renz shared this idea  ·  Aug 8, 2023

9. Allow Roster to display in local time zone

   5 votes

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   Acknowleged  ·  0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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   Renz supported this idea  ·  Aug 8, 2023

10. Add an Undo button to the manage roster page

    14 votes

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    Acknowleged  ·  1 comment  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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    Renz supported this idea  ·  May 23, 2023

11. Setting available slots in Opt-in Hours

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    0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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    Prioritized  ·  AdminAnonymous (Admin, Playvox) responded

    This item is being prioritised for development.

    
    

    We are beginning planning and will provide further updates as we understand when this item can be actioned. 

    Renz shared this idea  ·  May 23, 2023

12. Manager Roster | Hold Meeting Times When Adjusting the Agent Shift

    7 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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    Renz supported this idea  ·  May 23, 2023

13. Additional Hours - Show only the additional hour task agent view

    3 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Dashboard  ·  Delete…  ·  Admin →
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    Renz supported this idea  ·  May 23, 2023