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Settings and activity

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  1. Auto detection of duplicate interaction ID (for Standalone workload)

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Workloads  ·  Admin →
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    Villiam shared this idea  · 

  2. Workload Open Queue

    14 votes

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    Under Review  ·  5 comments  ·  Quality » Workloads  ·  Admin →
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    Villiam commented  · 

    Agree with Deniece. This is critical to all the organization. Kindly prioritize on this.

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    Villiam commented  · 

    Workloads: Ability to set the workloads as a pool, all the assigned Analysts can start evaluating the agent's standalone sample in the pool freely without distribution.

    Villiam supported this idea  ·