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Settings and activity

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  1. Schedule summary

    2 votes

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    0 comments  ·  Workforce Management » Reporting  ·  Admin →
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    Emily supported this idea  · 

  2. Add a way to easily identify additional hours shifts and whether an agent worked the shift

    2 votes

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    1 comment  ·  Workforce Management » Reporting  ·  Admin →
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    Emily supported this idea  · 
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    Emily commented  · 

    It would be great to have a list view or report that not only shows who has picked up additional hours, but the actual times they picked up, for example X is doing 5-7 on Monday and 5-6 on Thurs rather than the blanket 3 hrs we can see now.

  3. Add an Undo button to the manage roster page

    14 votes

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    Acknowleged  ·  1 comment  ·  Workforce Management » Scheduling  ·  Admin →
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    Emily supported this idea  ·