Settings and activity

6 results found

1. Workday Connector: Leave types with 0 / Negative Balance require Manager Approval

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   Acknowleged  ·  1 comment  ·  Workforce Management » Connectors  ·  Delete…  ·  Admin →
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   Admincharris (Admin, Playvox) commented  ·  February 15, 2023  ·  Edit…  ·  Delete…

   If a leave request is approved in Playvox, but fails to be approved in Workday - for example if there is insufficent PTO accrued for that agent - can the leave request remain in a pending state in Playvox.

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2. Results for Fail Reasons in Scorecard within Reporting tab

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   Acknowleged  ·  0 comments  ·  Quality » Reports  ·  Delete…  ·  Admin →
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   Admincharris (Admin, Playvox) shared this idea  ·  April 14, 2022

3. Quality reports add custom fields as filters

   21 votes

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   Planned  ·  1 comment  ·  Quality » Reports  ·  Delete…  ·  Admin →
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   Admincharris (Admin, Playvox) supported this idea  ·  April 14, 2022

4. Active Users for Signed Evaluations

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   Acknowleged  ·  1 comment  ·  Quality » Reports  ·  Delete…  ·  Admin →
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   Admincharris (Admin, Playvox) shared this idea  ·  April 05, 2022

5. Show Evaluation info inside Dispute

   11 votes

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   Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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6. Connect Coaching to Disputes

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   Acknowleged  ·  0 comments  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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