← Welcome to the Playvox Idea Portal Settings and activity 1 result found Ability for workstreams to capture the second contact on a transfer that is done via the CRM or through a human intervention IVR 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 0 comments · Workforce Management » Forecasting · Edit… · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Micki shared this idea · Aug 5, 2024