150 search results
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Historical Performance Metrics · Started
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Making adding a comment when skipping an interaction optional · Completed
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Historical Patterns Summary | Ability to Export Intraday AFAHT Data · Acknowleged
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Enhance Workload Reporting · Acknowleged
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Improve Roster Filters - Coverage · Prioritized
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Google Chrome Extension - Ability to change status after shift completed (Leadtech) · Acknowleged
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Enter Leave on Real Time screens · Acknowleged
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Email alerts on huge data export · Acknowleged
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Bulk Uploading User Changes · Completed
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Create Custom Reports to be Sent out via Email on a Desired Schedule · Acknowleged
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Data information in FTP Log · Acknowleged
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Add comments on Export evaluations file · Acknowleged
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Analysis - Creation of Payroll Detail Report by Agent · Acknowleged
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Ability to export data with User custom fields information · Acknowleged
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Calibrations export data to include Evaluation # ID · Completed
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Please help fix column formatting on data tables · Started
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Add deleted evaluations data to Playvox API · Under Review
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calibration custom fields to be pre-filled with the information that was placed in the original evaluation · Completed
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Marking an agent as out of office/sick/vacation · Acknowleged
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Option to edit Reviews after then have been submitted · Acknowleged