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Settings and activity

8 results found

  1. Topics - Auto QA

    1 vote

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    0 comments  ·  Quality » Other  ·  Admin →
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    Izabel Terdjanian shared this idea  · 

  2. Auto QA Interaction ID Link

    1 vote

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    0 comments  ·  Quality » Other  ·  Admin →
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    Izabel Terdjanian shared this idea  · 

  3. Reporting trends

    18 votes

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    Planned  ·  2 comments  ·  Quality » Reports  ·  Admin →
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    Izabel Terdjanian supported this idea  · 

  4. transcription

    3 votes

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    Acknowleged  ·  0 comments  ·  Quality » Other  ·  Admin →
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    Izabel Terdjanian supported this idea  · 

  5. Track evaluated and skipped agents

    14 votes

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    Acknowleged  ·  2 comments  ·  Quality » Other  ·  Admin →
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    Izabel Terdjanian supported this idea  · 

  6. Evaluate the Analyst Dispute feature

    25 votes

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    Acknowleged  ·  5 comments  ·  Quality » Disputes  ·  Admin →
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  7. View All Quality Evaluation Drafts

    5 votes

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    Acknowleged  ·  1 comment  ·  Quality » Evaluations  ·  Admin →
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    Izabel Terdjanian supported this idea  · 

  8. See the drafted version of the evaluation they started earlier on the actual workload

    5 votes

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    Acknowleged  ·  0 comments  ·  Quality » Workloads  ·  Admin →
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    Izabel Terdjanian supported this idea  ·