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Improvements to existing or requests for new integrations with Playvox

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2 results found

  1. Extended integration with ServiceNow

    We would like to have both "Global Category" and "Global Subcategory" fields imported as a filter in Playvox.

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    Under Review  ·  0 comments  ·  Custom  ·  Admin →
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  2. Allow Import of Salesforce Custom Objects to Playvox

    Currently the only objects that are supported by the Standard Integration are: Case, Chat, Task, Event. Our Org (and presumably, other people's orgs) use custom objects for our Service teams, thus, having the ability to import custom objects into Playvox would be critical.

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