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31 results found

  1. Disputes report

    10 votes
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    Amanda Correa supported this idea  · 

  2. Connect Coaching to Disputes

    8 votes
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    Amanda Correa supported this idea  · 

  3. Show Evaluation info inside Dispute

    12 votes
    Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Admin →
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    Amanda Correa supported this idea  · 

  4. dispute

    3 votes
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    Amanda Correa supported this idea  · 

  5. Use different term than "Rejected"

    9 votes
    Acknowleged  ·  5 comments  ·  Quality » Disputes  ·  Admin →
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    Amanda Correa supported this idea  · 

  6. Ability to Adjust Dispute Notifications

    8 votes
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    Amanda Correa supported this idea  · 

  7. Sending notifications about expiring calibrations via Email

    6 votes
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    Amanda Correa supported this idea  · 

  8. Scorecard Question results for Calibrations

    2 votes
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    Amanda Correa supported this idea  · 

  9. Calibration comparison granular data

    5 votes
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    Amanda Correa supported this idea  · 

  10. Calibration Due Time

    3 votes
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    Amanda Correa supported this idea  · 

  11. evaluate the analyst workload reassignment

    6 votes
    Acknowleged  ·  3 comments  ·  Quality » Calibrations  ·  Admin →
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    Amanda Correa supported this idea  · 

  12. The ability to edit a participant's calibration answers

    7 votes
    1 comment  ·  Quality » Calibrations  ·  Admin →
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    Amanda Correa supported this idea  · 

  13. Restrict the result view for participants of a calibration to their own result only

    7 votes
    Acknowleged  ·  1 comment  ·  Quality » Calibrations  ·  Admin →
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    Amanda Correa supported this idea  · 

  14. Calibration Export Option

    5 votes
    Acknowleged  ·  0 comments  ·  Quality » Calibrations  ·  Admin →
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    Amanda Correa supported this idea  · 

  15. Export Karma Store Redemptions

    5 votes
    Acknowleged  ·  1 comment  ·  Community » Karma Store  ·  Admin →
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    Amanda Correa commented  · 

    This would be very helpful to be able to extract data, especially when trying to compare data over time.

    Amanda Correa supported this idea  · 

  16. Scorecard dynamic questions

    14 votes
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    Amanda Correa supported this idea  · 

  17. Ability to archive scorecards without impacting Calibrations / ATA

    3 votes
    Prioritized  ·  0 comments  ·  Quality » Scorecards  ·  Admin →
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    Amanda Correa supported this idea  · 

  18. Spell check

    3 votes
    Acknowleged  ·  1 comment  ·  Quality » Scorecards  ·  Admin →
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    Amanda Correa supported this idea  · 

  19. Business intelligence section - not visible for agents

    2 votes
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    Amanda Correa supported this idea  · 

  20. Ability to force comments when the answer is negative/error.

    2 votes
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    Amanda Correa supported this idea  · 
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