Settings and activity

34 results found

1. Disputes report

   10 votes

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   Amanda Correa supported this idea  ·  Oct 17, 2023

2. Connect Coaching to Disputes

   8 votes

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   Amanda Correa supported this idea  ·  Oct 17, 2023

3. Show Evaluation info inside Dispute

   12 votes

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   Amanda Correa supported this idea  ·  Oct 17, 2023

4. dispute

   3 votes

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   Acknowleged  ·  0 comments  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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   Amanda Correa supported this idea  ·  Oct 17, 2023

5. Use different term than "Rejected"

   8 votes

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   Acknowleged  ·  3 comments  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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   Amanda Correa supported this idea  ·  Oct 17, 2023

6. Ability to Adjust Dispute Notifications

   8 votes

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   Amanda Correa supported this idea  ·  Oct 17, 2023

7. Sending notifications about expiring calibrations via Email

   6 votes

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   Amanda Correa supported this idea  ·  Oct 17, 2023

8. Scorecard Question results for Calibrations

   2 votes

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   Amanda Correa supported this idea  ·  Oct 17, 2023

9. Calibration comparison granular data

   5 votes

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   Amanda Correa supported this idea  ·  Oct 17, 2023

10. Calibration Due Time

    3 votes

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    Amanda Correa supported this idea  ·  Oct 17, 2023

11. evaluate the analyst workload reassignment

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    6 votes

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    Acknowleged  ·  3 comments  ·  Quality » Calibrations  ·  Delete…  ·  Admin →
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    Amanda Correa supported this idea  ·  Oct 17, 2023

12. Calibration score based on complete evaluations in a calibration session

    11 votes

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    Started  ·  3 comments  ·  Quality » Calibrations  ·  Delete…  ·  Admin →
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    Amanda Correa supported this idea  ·  Oct 17, 2023

13. The ability to edit a participant's calibration answers

    5 votes

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    Amanda Correa supported this idea  ·  Oct 17, 2023

14. Restrict the result view for participants of a calibration to their own result only

    7 votes

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    Acknowleged  ·  1 comment  ·  Quality » Calibrations  ·  Delete…  ·  Admin →
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    Amanda Correa supported this idea  ·  Oct 17, 2023

15. Calibration Export Option

    5 votes

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    Amanda Correa supported this idea  ·  Oct 17, 2023

16. Export Karma Store Redemptions

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    Acknowleged  ·  1 comment  ·  Community » Karma Store  ·  Delete…  ·  Admin →
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    Amanda Correa commented  ·  Apr 19, 2023  ·  Edit…  ·  Delete…

    This would be very helpful to be able to extract data, especially when trying to compare data over time.

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    Amanda Correa supported this idea  ·  Apr 19, 2023

17. Scorecard dynamic questions

    14 votes

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    Amanda Correa supported this idea  ·  Mar 23, 2023

18. Ability to archive scorecards without impacting Calibrations / ATA

    3 votes

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    Prioritized  ·  0 comments  ·  Quality » Scorecards  ·  Delete…  ·  Admin →
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    Amanda Correa supported this idea  ·  Mar 23, 2023

19. Spell check

    3 votes

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    Amanda Correa supported this idea  ·  Mar 23, 2023

20. Business intelligence section - not visible for agents

    2 votes

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    Amanda Correa supported this idea  ·  Mar 23, 2023