Settings and activity

30 results found

1. Alert me if there are active user profiles that are not configured properly

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   0 comments  ·  Workforce Management » System Configuration  ·  Delete…  ·  Admin →
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   Acknowleged  ·  AdminAnonymous (Admin, Playvox) responded

   
   

   Tibi Duka-kispal supported this idea  ·  Jun 19, 2023

2. Allow agents to select/change their status in Slack

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   Prioritized  ·  0 comments  ·  Workforce Management » Connectors  ·  Delete…  ·  Admin →
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   Tibi Duka-kispal supported this idea  ·  Jun 19, 2023

3. Enable more filter options for leave pages

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   1 comment  ·  Workforce Management » Leave Management  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminTristan (Product Manager - Workactivity & Connectors, Playvox) responded

   Need to know more.  What filter options are sought after? 

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   Tibi Duka-kispal commented  ·  Feb 23, 2023  ·  Edit…  ·  Delete…

   Ideally any user related field should be used in the filter. What quickly comes to mind: business roles, location, tags.

   Save Submitting...

4. Roster Configuration: Ability to view an audit of changes made

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   Planned  ·  0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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   Tibi Duka-kispal supported this idea  ·  Nov 11, 2022

5. Ability to generate Roster for long periods and far in advance

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   Acknowleged  ·  0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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6. Increase the Roster Filters option

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   Acknowleged  ·  0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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7. Events: Improve Management and Filtering of Events

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   Under Review  ·  0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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8. Improve Roster Filters - Who is not available

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   Acknowleged  ·  0 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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9. Enable shift swap for a task

   11 votes

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   Under Review  ·  3 comments  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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   Tibi Duka-kispal supported this idea  ·  Nov 11, 2022

10. Improve Roster Filters - Coverage

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    Prioritized  ·  1 comment  ·  Workforce Management » Scheduling  ·  Delete…  ·  Admin →
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    Tibi Duka-kispal supported this idea  ·  Nov 11, 2022