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Settings and activity

4 results found

  1. Ability for administrator to log in as / impersonate an agent

    19 votes

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    Prioritized  ·  0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Jacqueline Sawatzky supported this idea  · 

  2. See if evaluation was read OR when evaluation was signed

    3 votes

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    Acknowleged  ·  0 comments  ·  Quality » Reports  ·  Admin →
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    Jacqueline Sawatzky supported this idea  · 

  3. Possibility to hide reviews from analysts (disable bell notifications)

    1 vote

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    Acknowleged  ·  0 comments  ·  Quality » Other  ·  Admin →
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    Jacqueline Sawatzky shared this idea  · 

  4. Possibility to hide evaluations from the Agents

    6 votes

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    Acknowleged  ·  1 comment  ·  Quality » Evaluations  ·  Admin →
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    Jacqueline Sawatzky supported this idea  ·