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2 votes
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Priti Rai
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6 votes
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Re-assign Evaluator Reviews workloads
Our internal team needs to review a percentage of all cases handled by our Service Partners, and if we have someone (internal team) on PTO or Leave, we can't re-assign and equally redistribute cases from that individual to the team.
It will be beneficial if we get a feature to redistribute the Evaluator Reviews workload if someone is on leave.Priti Rai
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1 votePriti Rai
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1 votePriti Rai
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2 votes
Hi there!
Thank you for sharing your idea with us!
We will thoroughly evaluate it, and if it gains traction, it could greatly impact our roadmap.
We appreciate your contribution to our community.
Karina from Product
Priti Rai
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1 vote
Hi there!
Thank you for sharing your ideas with us!
Rest assured that your idea will be carefully evaluated alongside others.
If it gains traction among our user community through votes, it could significantly influence our development roadmap.
Thanks for being a valuable part of our community.
Karina from Product
Priti Rai
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It will be a great feature where we could add a reason why we are not able to perform some evaluations which are assigned in Workloads. For example, we are unable to perform Evaluators Review since the advisor is different in Advisor Hub and evaluation was done on a different advisor.