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1. Ability to leave archived teams without a team lead

   Currently we must keep a team lead in the team settings no matter the status of the team. This causes a problem as usually in cases when we are deactivating the team that means that the team lead is leaving too. Thus it gives OKTA errors, as we are not able to deactivate the user whom is TL of the team. Thus we need to go in and remove the user + add someone else as we are not able to leave team with no TL (deleting the team is not an option as we do have Quality evaluations). This leaves us in an never ending loop of assigning new users to archived teams once anyone leaves (currently we are assigning same user, meaning if he/she leaves we will have to go back in and repeat the loop all over again)

   Currently we must keep a team lead in the team settings no matter the status of the team. This causes a problem as usually in cases when we are deactivating the team that means that the team lead is leaving too. Thus it gives OKTA errors, as we are not able to deactivate the user whom is TL of the team. Thus we need to go in and remove the user + add someone else as we are not able to leave team with no TL (deleting the team is not an option as we do have Quality evaluations). This… more

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   1 comment  ·  Teams Management  ·  Delete…  ·  Admin →
   Completed  ·  AdminKarina Ceron V (Product manager, Playvox) responded

   🎉 Exciting News! 

   🚀 We are delighted to announce that this idea has been completed and released.  

   You can now deactivate a user who is the only TL of an archived team without needing to assign a new TL. 

   🌟 Please give this feature a try and let us know how it works for you.  

   🙌 We are eager to hear your thoughts and feedback! 

   Thank you for being a part of our community! 😊 

   Karina from Product