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Improvements to our Quality product

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1 result found

  1. Start coaching button from an evaluation

    When you submit an evaluation, you can easily start a calibration from this evaluation. It would be great to start a coaching session from a single evaluation also. This is crucial especially if key compliance breaches have been identified.

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    2 comments  ·  Scorecards  ·  Admin →
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    Deferred  ·  Adminariel (Admin, Playvox) responded

    Hello,


    This is currently possible.

    There is a button to start a Coaching session in the Header of the Evaluation just below the agent image.


    Regards,

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