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Settings and activity

12 results found

  1. Leave thresholds: Consider the ability to create leave thresholds using a % of available FTE for a day

    9 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Leave Management  ·  Admin →
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    Brooke Damen supported this idea  · 

  2. WFM Mobile App - For Leave and Schedule Requests

    11 votes

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    2 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Brooke Damen supported this idea  · 

  3. Work Summary - Ability to add/edit rostered tasks from this screen

    15 votes

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    Acknowleged  ·  1 comment  ·  Workforce Management » Real Time  ·  Admin →
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    Brooke Damen supported this idea  · 

  4. Ability for administrator to log in as / impersonate an agent

    19 votes

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    Prioritized  ·  0 comments  ·  Workforce Management » System Configuration  ·  Admin →
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    Brooke Damen supported this idea  · 

  5. Leave Management Limits

    7 votes

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    0 comments  ·  Workforce Management » Leave Management  ·  Admin →
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    Acknowleged  ·  AdminFabEis (Designer, Playvox) responded

    Thank you for submitting/voting on the idea for Leave management limits. We've acknowledged the suggestion and will consider it in future updates.

    Your input helps shape our product, and we truly appreciate your support!

    Best regards

    Brooke Damen supported this idea  · 

  6. Create agent metrics widget for team leaders on team leader dashboard

    4 votes

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    Prioritized  ·  0 comments  ·  Workforce Management » Dashboard  ·  Admin →
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    Brooke Damen supported this idea  · 

  7. Who's Away Section on Dashboard

    6 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Dashboard  ·  Admin →
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    Brooke Damen supported this idea  · 

  8. Roster Publication - Lock feature

    6 votes

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    0 comments  ·  Workforce Management » Scheduling  ·  Admin →
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    Acknowleged  ·  Anonymous responded

    Thank you for taking the time to bring this feature request to Playvox. 


    A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses. 


    Regards, 

    The Playvox Team

    Brooke Damen supported this idea  · 

  9. Add an Undo button to the manage roster page

    22 votes

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    Planned  ·  1 comment  ·  Workforce Management » Scheduling  ·  Admin →
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    Brooke Damen supported this idea  · 

  10. Slack reminders for agents to notify them 5 minutes before a task change

    6 votes

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    Acknowleged  ·  0 comments  ·  Workforce Management » Connectors  ·  Admin →
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    Brooke Damen supported this idea  · 

  11. Historical Pattern Summary - Ability to select day of week when looking at multiple weeks

    3 votes

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    0 comments  ·  Workforce Management » Forecasting  ·  Admin →
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    Brooke Damen supported this idea  · 

  12. Roster Warning - Minimum Time Between Shifts

    4 votes

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    1 comment  ·  Workforce Management » Scheduling  ·  Admin →
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    Started  ·  AdminFabEis (Designer, Playvox) responded

    Hello

    Your UserVoice request has been updated to 'Started' Our team is currently working on it and will keep you informed of any further updates. Thank you for your collaboration and valuable input.

    Kind regards,

    Fab

    Brooke Damen shared this idea  ·