2 results found

1. Direct link to the evaluation in notification sent through automated workloads

   If an automated workload is created to notify agents who have failed a particular section in their evaluations, it currently sends a generic default message to the agent. As a result, it becomes impossible to determine for which evaluation the notification was sent. This issue becomes more pronounced when an agent has multiple evaluations because the notification does not provide specific links or information regarding the relevant evaluation.

   To address this problem, it would be beneficial to enhance the notification by including the evaluation interaction ID. This addition would enable users to click on the notification and be directed straight to the corresponding evaluation, providing them with the necessary context and information.

   If an automated workload is created to notify agents who have failed a particular section in their evaluations, it currently sends a generic default message to the agent. As a result, it becomes impossible to determine for which evaluation the notification was sent. This issue becomes more pronounced when an agent has multiple evaluations because the notification does not provide specific links or information regarding the relevant evaluation.

   To address this problem, it would be beneficial to enhance the notification by including the evaluation interaction ID. This addition would enable users to click on the notification and be directed straight… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed  ·  AdminKarina Ceron V (Product manager, Playvox) responded

   🎉 Exciting News! 

   🚀We are delighted to announce that this idea has been completed and released. 

    Please give the new feature a try and let us know how it works for you. 

   🙌 We are eager to hear your thoughts and feedback! Your input is invaluable in making Playvox even better.

   Thank you for being a part of our community! 😊

   Karina from Product

2. Permitir abrir comentários em nova guia do Chrome

   Ao acessar a página de Notificações, caso você tenha muitas, precisa abrir uma por uma, sempre precisando retornar para a página principal de Notificações.

   Se for possível utilizar a opção de abrir em uma nova guia (ou Ctrl+clique no link), você pode abrir todas as notificações de uma única vez e após isso, ir acessando as demais guias, tornando a produtividade muito melhor.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed  ·  AdminKarina Ceron V (Product manager, Playvox) responded

   🎉 Exciting News! 🚀

   We are delighted to announce that this idea has been completed and released. 🌟 Please give the new feature a try and let us know how it works for you. 

   🙌 We are eager to hear your thoughts and feedback! Your input is invaluable in making Playvox even better.

   Thank you for being a part of our community! 😊

   Karina from Product