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  1. We should be able to see more than 100 notifications. I think this is especially crucial at this time that we are coming back from holidays. I got back after a week and I had 224 notifications waiting for me, and it was sad to know that 124 of those were lost and without a way to recover them.

    1 vote

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    🎉 Exciting News! 🚀

    We are delighted to announce that this idea has been completed and released. 

    🙌 Your input is invaluable in making Playvox even better.

    Thank you for being a part of our community! 😊

    Karina from Product

  2. If an automated workload is created to notify agents who have failed a particular section in their evaluations, it currently sends a generic default message to the agent. As a result, it becomes impossible to determine for which evaluation the notification was sent. This issue becomes more pronounced when an agent has multiple evaluations because the notification does not provide specific links or information regarding the relevant evaluation.

    To address this problem, it would be beneficial to enhance the notification by including the evaluation interaction ID. This addition would enable users to click on the notification and be directed straight…

    1 vote

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    We’ll send you updates on this idea

    🎉 Exciting News! 

    🚀We are delighted to announce that this idea has been completed and released. 

     Please give the new feature a try and let us know how it works for you. 

    🙌 We are eager to hear your thoughts and feedback! Your input is invaluable in making Playvox even better.

    Thank you for being a part of our community! 😊

    Karina from Product

  3. Now it is not convient working with notifications. I cannot open them in a new tab, not filter, or track which one I checked which not.

    On 100 agents it is difficult to track all list of notifications.

    When I open it in a new tab I see this: https://flmst.net/s/nXadcZed8gE6GW9/preview

    6 votes

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    🎉 Exciting News! 🚀

    We are delighted to announce that this idea has been completed and released. Now, you will be able to:

    * Open notifications in a new tab

    * Better distinct unread from read notifications

    * Filter notifications by the sender

    * Filter notifications by category

    🙌 We are eager to hear your thoughts and feedback! Your input is invaluable in making Playvox even better.

    Thank you for being a part of our community! 😊

    Karina from Product

  4. Ao acessar a página de Notificações, caso você tenha muitas, precisa abrir uma por uma, sempre precisando retornar para a página principal de Notificações.

    Se for possível utilizar a opção de abrir em uma nova guia (ou Ctrl+clique no link), você pode abrir todas as notificações de uma única vez e após isso, ir acessando as demais guias, tornando a produtividade muito melhor.

    1 vote

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    Signed in as (Sign out)

    We’ll send you updates on this idea

    🎉 Exciting News! 🚀

    We are delighted to announce that this idea has been completed and released. 🌟 Please give the new feature a try and let us know how it works for you. 

    🙌 We are eager to hear your thoughts and feedback! Your input is invaluable in making Playvox even better.

    Thank you for being a part of our community! 😊

    Karina from Product

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