Direct link to the evaluation in notification sent through automated workloads
If an automated workload is created to notify agents who have failed a particular section in their evaluations, it currently sends a generic default message to the agent. As a result, it becomes impossible to determine for which evaluation the notification was sent. This issue becomes more pronounced when an agent has multiple evaluations because the notification does not provide specific links or information regarding the relevant evaluation.
To address this problem, it would be beneficial to enhance the notification by including the evaluation interaction ID. This addition would enable users to click on the notification and be directed straight to the corresponding evaluation, providing them with the necessary context and information.
🎉 Exciting News!
🚀We are delighted to announce that this idea has been completed and released.
Please give the new feature a try and let us know how it works for you.
🙌 We are eager to hear your thoughts and feedback! Your input is invaluable in making Playvox even better.
Thank you for being a part of our community! 😊
Karina from Product