← Welcome to the Playvox Idea Portal Settings and activity 23 results found Enable shift swap for a task 11 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 3 comments · Workforce Management » Scheduling · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Trish Lau commented · Oct 14, 2022 · Edit… · Delete… Allow agents to conduct partial day shift swaps with their peers. Save Submitting... Trish Lau supported this idea · Oct 14, 2022 Allow agents to update their preferences 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Acknowleged · 0 comments · Workforce Management » System Configuration · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Trish Lau shared this idea · Oct 14, 2022 Forecast Phones/Chat Workload Based on Historical w/ Fixed Minimum Requirement 10 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Workforce Management » Forecasting · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Trish Lau shared this idea · Sep 20, 2022 ← Previous 1 2 Next →
Allow agents to conduct partial day shift swaps with their peers.