28 results found
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Resetting all users to zero Karma Points
We will be resetting our users annually to zero this was tedious to do user by user having to look up how many points they have and remove that amount.
4 votes -
Status for badges
It'd be great to have a Status option for the badges that have been created so they can be updated to Unavailable in case a review needs to be completed.
1 vote -
Karma Points assigned to specific evaluations
We would like to identify when karma points are given for a specific evaluation:
- Can we remove the Karma Points button from the evaluations after assignment so this can only be done once per evaluation?
- When downloading the data, can we have the Evaluation ID in which the points were assigned?1 vote -
Have the ability to make amendment to the badge recognition.
It was great to encourage social participation from the agent, but recognize that anyone could essentially spam on the recognition badge which no one could have admin access to. This will create a loophole and hope the team could look into.
1 vote -
5 votes
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Community feed wall posts with style
We would LOVE the ability to edit font/bullets/etc in the community board posts. We can do it in the announcement box, but not in the actual feed.
4 votes -
5 votes
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Filter announcements by agent name
It would be helpful to be able to filter Announcements by agent, both in the Sent and the Inbox sections.
1 vote
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