Within Auto QA when you get an overview of interactions, you are not able to click into the interaction #'s nor can you Copy/Paste them from the screen. The only way to get access to the ticket is by starting an evaluation. The quick view icon does not allow you to see the Metrics tab and does not contain a link to the interaction. Additionally, the comments section in the quick view of the interaction do not match up with the comments section when you open the interaction for evaluation, these screens need to be identical. It is a massive setback to have to manually search up the interaction in Interactions to locate the interaction link. You cannot export reports in Auto QA either so by not being able to export or C/P the data is not useful unless presented within PV.