Settings and activity

35 results found

1. Skip evalutation

   3 votes

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   Acknowleged  ·  1 comment  ·  Quality » Workloads  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Liza shared this idea  ·  Nov 16, 2022

2. Workloads - End date

   3 votes

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   Acknowleged  ·  0 comments  ·  Quality » Workloads  ·  Delete…  ·  Admin →
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   Liza supported this idea  ·  Oct 26, 2022

3. Manual agent assignment in workloads

   10 votes

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   Acknowleged  ·  3 comments  ·  Quality » Workloads  ·  Delete…  ·  Admin →
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   Liza supported this idea  ·  Oct 26, 2022

4. Shortcuts

   1 vote

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   Acknowleged  ·  0 comments  ·  Quality » Scorecards  ·  Delete…  ·  Admin →
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   Liza shared this idea  ·  Oct 11, 2022

5. Improve the sign container of evaluations

   12 votes

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   Acknowleged  ·  6 comments  ·  Quality » Evaluations  ·  Delete…  ·  Admin →
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   Liza supported this idea  ·  Oct 3, 2022

6. 100% Evaluation

   2 votes

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   Acknowleged  ·  0 comments  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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   Liza shared this idea  ·  Oct 3, 2022

7. Filters not saved

   1 vote

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   Acknowleged  ·  0 comments  ·  Quality » Filters  ·  Delete…  ·  Admin →
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   Liza shared this idea  ·  Sep 29, 2022

8. Level 2 Dispute

   10 votes

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   Acknowleged  ·  2 comments  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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   Liza supported this idea  ·  Sep 29, 2022
   An error occurred while saving the comment
   Liza commented  ·  Sep 29, 2022  ·  Edit…  ·  Delete…

   Or they can re-open it. Because they can not open a new one.

   Save Submitting...

9. Zendesk tags

   1 vote

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   Acknowleged  ·  0 comments  ·  Integrations » Existing  ·  Delete…  ·  Admin →
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   Liza shared this idea  ·  Sep 29, 2022

10. Dispute add time frame for arbitrator to review

    13 votes

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    Acknowleged  ·  1 comment  ·  Quality » Disputes  ·  Delete…  ·  Admin →
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    Liza supported this idea  ·  Sep 29, 2022

11. Improve notifications

    6 votes

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    3 comments  ·  Platform » Notifications  ·  Delete…  ·  Admin →
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    Started  ·  AdminKarina Ceron V (Product manager, Playvox) responded

    Exciting News: Your Idea in Action!

    Your fantastic idea to enhance our notification center is now being put into action. Your input is shaping our product, and we can't wait for you to experience the enhancements firsthand! 🚀

    Karina from Product

    Liza shared this idea  ·  Sep 29, 2022

12. Dark Mode

    7 votes

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    Acknowleged  ·  1 comment  ·  Platform » Look and Feel  ·  Delete…  ·  Admin →
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    Liza supported this idea  ·  Sep 27, 2022

13. Workload connected to multiple filters

    24 votes

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    Under Review  ·  2 comments  ·  Quality » Workloads  ·  Delete…  ·  Admin →
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    Liza supported this idea  ·  Sep 25, 2022

14. Permission for a different role to sign evaluations

    9 votes

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    Acknowleged  ·  3 comments  ·  Quality » Settings  ·  Delete…  ·  Admin →
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    Liza supported this idea  ·  Sep 25, 2022

15. Zendesk - PDF's, HTML or Hyperlinks shared in Zendesk

    2 votes

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    Acknowleged  ·  0 comments  ·  Integrations » Existing  ·  Delete…  ·  Admin →
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    Liza supported this idea  ·  Sep 25, 2022