Feedback Options
Point Value scorecards have an option to add checkboxes for each score (unable to provide screenshot stating file is not supported - JPEG, PNG, GIF, HTML tried all)
These are a great way to tag behaviors based on the score and help analysts/supervisors see what behavior lead to that particular score. However, these checkboxes are not trackable in reporting and does not export easily to track these behaviors.
2
votes
Dominic Matlock
shared this idea
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Chime QI commented
It will also be great if we can filter data based on the feedback options selected.
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Dominic Matlock commented
Screenshot of feedback options