168 results found
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1 vote
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1 vote
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1 vote
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As a Team Manager, view a list of exceptions
in the case where exceptions occur during roster generation / re-generation / optimization.
2 votes -
1 vote
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Add approved shift swap on the agent view
"As an agent who has asked to swap a shift that requires approval
I want to have a view of pending shift swap on my Schedule
So that I will be able to keep tracking my pending requests"
1 vote -
5 votes
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14 votes
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Add Daily Rotation to Fixed Rotation Feature
Fixed Rotations only allow you to rotate users through shifts on a weekly basis (i.e, one week, two weeks, three weeks). This idea would allow you to rotate users through shifts in a daily pattern (i.e, rotate users through shifts every day, every two days, every three days).
1 vote -
3 votes
This item is being prioritised for development.
We are beginning planning and will provide further updates as we understand when this item can be actioned.
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Events: Slack Notifications on Event Creation
When creating an event through the manage roster page provide an option to send a slack notification to assigned agents with event information
1 vote -
1 vote
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1 vote
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1 vote
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Ability for Agents to request a VTO (Voluntary Time Off)
Similar to Additional Hours - give agents the ability to opt out of a shift and go home for the day
9 votes -
1 vote
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Events: Time Zone Awareness
When creating events that apply to multiple teams. If teams are spread across time zones allow the choice of what time zone the event will be applied to.
1 vote -
1 vote
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1 vote
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1 vote
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