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Improvements to our WFM product

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166 results found

  1. Add Historical Search for Shift Swap Requests

    2 votes

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  2. When using the copy/clone shifts, it would be useful to be able to copy a range of shifts.

    2 votes

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  3. Workplan hierarchy to apply rules (eg. RDOs)

    Roster Config: Need to create some sort of hierarchy logic within the workplans that will allow us to apply different rules to a subset of users within a workplan e.g. consecutive or Non consecutive RDOs for a team/group

    1 vote

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  4. New Roster Config Page: Add a pop up prompt if a user is navigating away with unsaved changes on the screen

    1 vote

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  5. Add approved shift swap on the agent view

    "As an agent who has asked to swap a shift that requires approval

    I want to have a view of pending shift swap on my Schedule

    So that I will be able to keep tracking my pending requests"

    1 vote

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  6. Events: Slack Notifications on Event Creation

    When creating an event through the manage roster page provide an option to send a slack notification to assigned agents with event information

    1 vote

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  7. Shift Swap - Timeline View My shifts x your offers

    1 vote

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  8. Seperate permissions for shift swap and view teams

    1 vote

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  9. My Time/My Schedule Add Users or Tags to Filter Options

    1 vote

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  10. Show Tags and location to USer's profile info in Roster.

    1 vote

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  11. Prevent shift edits in view only mode on manage roster page

    1 vote

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  12. Search Change logs by time period and / or roster version range

    1 vote

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  13. Agents ability to edit their own tasks/activity/start and end times

    1 vote

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  14. Roster Configuration - Provide warning when don't do the double save

    1 vote

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  15. Manage Roster: Bulk Add Task Not Able to Drag Conflicting Tasks in Preview Screen

    1 vote

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  16. Would like to have the Manage roster tools available on the single agent view page

    1 vote

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  17. Add a cancel generation button on the roster listing page to stop a roster running

    1 vote

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  18. Roster Permissions - Make the Administrator role exempt from all Roster Permissions

    1 vote

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  19. When searching for users within shift templates remove the case sensitive requirement

    1 vote

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  20. Shift Swap: Ability to swap a lunch break within a shift both daily and within a roster period

    1 vote

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