playvox ID
Need all users to have a Playvox ID.
The reporting in Playvox needs to include a User ID that is unique to each user and available on all user reports.
For instance, when I pull the User Performance Metrics, the only User info is their full name in one excel box.
but, when i pull the Schedule Task Details...i get the user name in 2 boxes (first/last) and also now i have their email address.
So when i export these 2 reports to excel i have to manually combine names rather than having a unique ID that i can easily index/match.
1
vote
John Friesz
shared this idea
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Monica White
commented
This is a significant issue when we have multiple people with the same name. Preferably as an email address rather than another numeric ID that needs to be cross-referenced elsewhere.