Ability to delete assigned workload
Need ability to delete an individual assigned workload, not just the entire workload. We can the, delete workloads with incorrect sampling, update the workload and then rerun the workload.
Chime QI
shared this idea
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Hey Alex,
Thank you so much for this feedback and for reaching out!
I'd love to have a better understanding of your needs and what you're mentioning below.I'm located in Colombia, and if possible I'd would love to meet for 15-20 minutes this week!
Let me know if we can make it happen :)
I'm looking forward to hearing back from you!
Pauli.
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Alex Trimbo
commented
Hey Paulina, we also have usecases where we would like to delete a specific workload only (not for reprocessing of late interactions). Example: if the workload is triggered 3 times on 3 different dates, i can't delete one of them i only can delete the whole workload
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Hey! This idea has been covered with the new "reprocessing late interactions" feature.
Whenever you find that an assignment couldn't find any or found fewer interactions than expected to evaluate, you can click on "Reports" for that specific workload, click on the actions option found within the active assignment, and reprocess the workload to look for more interactions that meet the required criteria!
Let me know if this serves as the solution for this idea!Looking forward to your comments :)
- Paulina
