47 results found
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Configure Company Start of Year
create a feature that allows for start of year to be configured for leave balance reporting, etc. to fiscal year vs. calendar
2 votes -
Working filters for exporting to CSV files
When Leave Request Search is filtered, allow filtered data to be exported to CSV rather than entire report.
Frustrating taking the time to run and search only to have to filter again once exported.
Actually, it would be good for every filtered option in Playvox.2 votesWe will review this item and assess the effort involved.
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Enable more filter options for leave pages
Enabling filtering, sorting and grouping of leave data by configurable criteria; currently
grouping is done by leave calendars and filtering by leave type.2 votesNeed to know more. What filter options are sought after?
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Leave Request | Ability to approve leaves in bulk
Having the ability to approve/cancel leaves in bulk will allow clients of larger size to gain efficiency in this area.
2 votesWe need to understand how this would look, feel and work. More discovery and then design work is required.
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Restricting Leave Tasks by Role when using the Add Time Off Button
The ability to restrict usage or visibility of specific leave tasks by role. The "add time off button" allows anyone with this permission the ability to enter 'all leave tasks' and specific leave tasks cannot be restricted by system or business role. For instance, if team leaders can only enter a certain type of request to be approved (ie. Absent) and not PTO and other requests that should go through WFM or another Admin for decisioning. The current ability to restrict tasks by business role doesn't appear to impact the admin features (Add Time Off Button).
2 votesUnder review for prioritisation
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2 votes
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2 votes
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Time Off Minimum Limit
Currently, 30 minutes is the minimum limit for PTO requests that Playvox can approve. With the Workday integration, we need to be able to submit a for the time needed so our people can get paid properly. If it would be possible to remove the limit so our reporting and their time cards can be accurate
1 vote -
1/2 Day PTO Requests
Have the ability to indicate 1st half or 2nd half PTO requests without having to figure out each user's availability to identify specific timeframes.
1 vote -
Partial Day Annual Leave to deduct correct AL hours
We've recently noticed an anomaly that when an employee submits a request for partial day annual leave that covers their shift from rostered start time to rostered end time it won't recognise that any unpaid break (lunch etc) needs deducting from. Example being an FTE is 7.5hrs and this would be the AL deduction for an all day AL submission, but if an employee were to submit a request as partial day for this particular day then it'll deduct 8.5hrs (shift + 1hr unpaid lunch).
While there is an understandable education piece we can take on from our side of…
1 vote -
Leave management overall calendar
It will be helpful to have an overall view of the leave requested by a team to add in the leave management calendar also the submitted leaves. To highlight the difference with the approved leaves, the background color of the submitted leaves could be transparent and the name text and the border color could use the color of the leave task.
1 vote -
Update leaves from manage roster to be reflected on leave history
Ability to edit/delete leaves from Manage Roster which is then reflected properly in Leave History (and connectors)
1 voteThank you for taking the time to bring this feature request to Playvox.
A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses.
Regards,
The Playvox Team
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Widget Capabilities
Ability to enter Add On Hours and also enter Leave in the Widget versus signing into the Playvox page. Majority of our users do no log into Playvox page regularly and adding these options to the widget would be beneficial from a User Experience.
1 vote -
Annual Leave Threshold
Within our organisation, the normal process to adhere to if an individual is to request a period of Annual Leave in excess of 2 weeks is that they need to get approval from an Ops Manager.
However we have noticed a number of instances where individuals have requested AL above and beyond a 14day stretch which would then auto approve and plan it into roster without getting prior authorisation.
As a feature request, could something be built which would automatically put any request above any given threshold into pending approval. This would allow us to carry out due diligence checks…
1 voteThank you for taking the time to bring this feature request to Playvox.
A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses.
Regards,
The Playvox Team
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Ability for agent to cancel an approved leave
Ability to allow agents to cancel their own leave requests after they have already been approved. Currently this needs to be done by an admin. Canceling a leave request should generate a notification to the WFM/lead (FYI only).
1 voteWe need to conduct more research in this area as there are mixed views from customers. Some believe that allowing agents to cancel leave is beneficial, while others are against it due to company leave policies and its impact on business operations.
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Display Updated Business Role Name in Time Off Calendar
When updating a Business Role in the Time off Calendar the new name is not automatically updated. You can see it in the drop down, but not on the display name.
1 vote -
Add Approved Date to the Leave Request Search table
Ability to identify all leave requests approved on a particular date / date range, in addition to requested and submitted date.
1 vote -
Blackout days for Leave Calendars
We would love the option to have "Blackout days" or days that specialists are unable to request time off knowing that we will treat the day as a holiday.
1 vote -
Allows Rolling Periods for Leave Calendar Thresholds
We would love for the Leave Calendar to update thresholds based on rolling windows. For example, I would like to have the threshold set as "1" for every day in a rolling 60-day period, but 0 for anything outside of that.
1 vote -
Give Leave approval feedback to agents
Provide feedback to the agents if a leave request is likely to be approved, based on the threshold.
1 vote
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