45 results found
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Reinstate shift after leave is removed from roster
In the current implementation, when a leave request is cancelled, the leave task is removed from the roster without restoring the tasks that were there before the leave was cancelled. This results in the person not being scheduled at all for that day.
Cancelling a leave request should result in restoring the tasks to whatever they were before the leave was added, or to what they would be if the roster was generated (in case the leave already existed at the time of the oyster generation).
17 votesWe have prioritised a feature titled "generate shift when leave is cancelled and a shift did not exist prior to leave request". We will be looking to deliver this early next year.
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Save Filters on Leave Request Search
Ability to save the filter settings in a leave request search when using the back function
8 votesWe will look to finalise a gap in logic in the next few months.
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8 votes
This will be delivered after we deliver the ability to set leave thresholds by hours.
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Keep a date range on Saved Calendar Views
When in Leave Management, it would be great to have pre-saved views that retain date ranges in the calendar.
6 votes -
Add Time Off - outside of 15 minute intervals
When entering time off, can we have the ability to add times outside of 15-minute intervals? Currently, if someone is say 20 minutes late, we have to submit the time off in the leave requests using a 15-minute interval and then go into the roster and update the time. It would be better if we were able to do this in one step instead of two.
6 votes -
Ability to import or manually update agent Leave allocations (ie. Annual Leave)
For clients with no HR connector
6 votesWe will look to tackle this early next year.
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6 votes
We will look to start discovery for this item once we have completed the prerequisite work for reinstating shift.
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6 votes
Development to start in the upcoming quarter.
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6 votes
We will look to start discovery for this item once higher priority items are completed.
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Enter Leave on Real Time screens
I want to be able to enter leave on the Real Time screen as this is the easiest place to enter partial absent. Currently, you can edit Actual Events, allowing us to enter Rostered leave eliminates the need to move between screens for what should be a simple data entry.
5 votes -
Display 'Leave Allowance' on the Agent dashboard
The ability to display 'Leave Allowance' on the Agent dashboard, keeping the agent mindful of their allowance as well as leave taken to date (which is already displayed)
4 votes -
Calendar: Ability to set a threshold for a time period not a full day
for clients with an AM and PM shift. Would mirror what is available now in the leave request screen
4 votes -
Leave request - option to match team or local calendar
It would be a great for bussines needs feature if our agents could select the calendar they want to use when creating our leaves, as some of our agents work different timezones and the request matches their local timezone when reviewing/approving the leaves it makes it difficult.
3 votes -
Leave Request | Change the Leave Type When in Submitted or Approved Status
Ability to change the leave type as agent or admin when in submitted or approved status. Currently can change to full day or partial, but we would like to see the leave type as editable too.
3 votesRequires more general discovery around "Modifying approved leave"
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Ability to un-cancel leave requests (if accidentally canceled)
If the submitter/approver accidentally cancels a leave request, it would be great if they had the ability to un-cancel the request, rather than the person having to re-submit their time off request
3 votes -
3 votes
Will be tackled alongside Leave Threshold work.
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3 votes
This may be included in an upcoming "Leave Summary" initiative where we will look to revamp the Leave Summary page.
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3 votes
This will be addressed when we tackle "Flexible Thresholds", which is our next feature up for development.
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Reminder Emails to Team Managers - Leave Requiring Approval
Reminder email sent to manager / team leader who should be approving leave if there are outstanding requests for their team/group. (e.g. if there are leave requests awaiting approval for over 24hrs)
2 votesThank you for taking the time to bring this feature request to Playvox.
A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses.
Regards,
The Playvox Team
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Email Notifications: Planned and Unplanned Leave Emailed to a Group
Ability to have planned / unplanned leave send configurable emails to groups rather than just individual manager. E.g. would be good to be able to add emails to leave management emails. or the ability to designate more than one person as a manager.
2 votesThank you for taking the time to bring this feature request to Playvox.
A Product Owner will review the request for potential inclusion within the backlog / roadmap. Updates will be provided as the feature progresses.
Regards,
The Playvox Team
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